Lab
Notes from eCommerce leadership and the work behind it.
I use the Lab to work through operating questions: inventory accuracy, product data, marketplace ownership, reporting, and where automation actually helps.
Latest notes
Short, practical essays drawn from the questions behind day-to-day eCommerce work.
August 30, 20265 min read
AI Cannot Fix an Inventory Problem It Cannot See
Why trustworthy inventory, product data, pricing, and fulfillment are the foundation of better eCommerce decisions.
July 14, 20266 min read
Why Dashboards Should Start With Decisions, Not Metrics
Why useful reporting begins with the decision a team needs to make, not the data already available.
July 12, 20266 min read
What a Practical AI Workspace Needs: Research, Review, and Accountability
What I am learning about organizing AI-assisted research, review, and recurring work while keeping people responsible for decisions.
Current threads
These are the subjects I keep noticing in weekly reviews, project work, and conversations with other operators.
Better eCommerce reviews
How reporting can make changes, context, ownership, and next steps easier for a team to discuss.
Product data people can trust
How definitions, ownership, and channel requirements determine whether teams can trust the information in front of them.
Automation that removes repeat work
Which recurring tasks are worth simplifying and where a person still needs to review the result.
Small products with a clear job
How a narrow use case, careful scope, and a straightforward interface can make an idea useful sooner.